Question 1

What is an Exercise Physiologist and how are they different from a personal trainer or physiotherapist?

Accepted Answer

An Accredited Exercise Physiologist (AEP) is a university-trained allied health professional who specialises in the prescription of exercise for people with chronic disease, injury, disability, and complex health conditions. Unlike a personal trainer, an AEP is a registered healthcare provider with clinical training in pathology, pharmacology, and evidence-based exercise prescription — meaning we work with your medical team, not separately from it. Unlike a physiotherapist, who primarily focuses on manual therapy and acute injury management, an Exercise Physiologist focuses on longer-term functional rehabilitation and disease management through structured exercise programs.

Question 2

Do I need a referral to see an Exercise Physiologist?

Accepted Answer

No — you can self-refer and book a private consultation directly without any referral. However, if you have a Medicare Chronic Disease Management (CDM) plan from your GP, an NDIS plan, or a referral from a WorkCover, CTP, or MVA insurer, please bring that documentation to your first appointment as it affects how your sessions are billed. If you're unsure whether you're eligible for funded sessions, give us a call and we'll help you work it out.

Question 3

What should I bring to my first appointment?

Accepted Answer

Please bring any relevant medical reports, imaging results (X-rays, MRI, ultrasound), referral letters, and a list of your current medications. If you're attending under Medicare, NDIS, WorkCover, CTP, or MVA, bring your referral or funding documentation. Wear comfortable clothing you can move in, and closed-toe shoes appropriate for exercise.

Question 4

What do I wear to a session?

Accepted Answer

Comfortable, flexible clothing you can move freely in — activewear, shorts, or trackpants are all fine. Closed-toe shoes are recommended for safety, particularly during exercise. If your session involves assessment of a specific body region (e.g. lower back, knee), wearing or bringing clothing that allows access to that area is helpful

Question 5

How long are sessions and how often will I need to come?

Accepted Answer

Initial consultations are approximately 60 minutes and involve a thorough assessment of your history, physical function, and goals before any program is designed. Follow-up sessions are typically 30–60 minutes depending on your funding type and clinical needs. How frequently you attend will depend on your condition and goals — this will be discussed at your initial appointment and reviewed as you progress.

Question 6

Can I bring a family member or carer to my appointment?

Accepted Answer

Absolutely. You are welcome to bring a support person, family member, or carer to any appointment. We want you to feel as comfortable as possible, and having someone with you can also be helpful for understanding your home exercise program.

Question 7

Do you offer consultations in languages other than English?

Accepted Answer

Yes. Consultations are available in English, Mandarin, and Cantonese. We have a particular commitment to serving Sydney's culturally and linguistically diverse communities, and we understand that being able to communicate clearly in your own language makes a significant difference to your care and your confidence in your program.

Frequently asked questions